Was your package delivered on time?

With shrinking budgets, outsourcing and job cuts; companies are doing more with less. This means that you and your customers now take back seat! You and your customers pay top dollar for services provided and expect nothing more than to get what you pay for. Do you think for one minute the shipping companies would understand if you missed a payment? I think not. Then why should you have to pay for services you paid for and did not receive? Now is the time to let On Time Refunds get refunds you and your customers paid for and never received!

Testimonials

We had no idea the amount of money you would save us! Thank you for your services and the support you have given us.

shootersbilliards.com

dfwboxes.com

Promises... promises

UPS, FedEx, and DHL have advertised guaranteed money back services for years. Well, why not! They know it is too time consuming and tedious for most companies to take the time to track their packages, train an employee to do the follow up and invest in software just to find out if the service they paid for was completed on time!

What they didn't plan on was US! We make sure you and your customers receive the service that was paid for. And, you pay NOTHING until we get you a refund!

Did you know.. that when you ship a package (UPS, FedEx, and DHL), it is GUARANTEED to arrive on time OR YOUR MONEY BACK.

BUT, about 7% of the time packages are late, or the services you paid for are not carried out.

BUT, has a carrier ever sent you a refund when they failed to meet their guaranteed promise. Why do you think that is?

THE nearly $3+ BILLION SECRET!

This is approximately what 7% of the yearly billings of our nation's major carrier services add up to.

FedEx: $16.0 billion x .07 = $1.12 Billion
UPS: $24.0 billion x .07 = $1.68 Billion
DHL: $1.9 billion x .07 = $133 Million
TOTAL $41.9 BILLION x .07 = $2.933 Billion

IT COMES TO nearly $3 BILLION

FACT: THE CARRIERS EXPECT YOU TO IGNORE THEIR 100% GUARANTEE

FACT: They are aware that most of their clients will never take the time to investigate the service they paid for.
FACT: They are aware that a majority of clients will never take the time to read the 'fine print'.
FACT: They know that most clients don't have the time to train an employee to contact them for refunds. And that the refund request must fit within their guidelines.

It is also a FACT that they never thought you would contact US!

WE GET SHIPPING REFUNDS THEY OWE YOU!

How it Works:

You supply us with your electronic invoice once a week. If you do not receive an electronic invoice from your carrier, you simply export the data from your shipping software. We will provide the detailed instructions on how to export the data needed.
We audit all of the shipments and services paid for by your company. This includes, ground, express, and international shipments.
When we have identified late deliveries, we will submit the necessary information needed to process your refund. We will need a limited power of attorney to accquire your refunds. The power of attorney needs to be limited to refunds on your account only.
Your refund savings will appear on your next shipping invoice.
We are then paid our fees based on a percentage of refund amount.
Our FEE: 30% of the refund amount.

Services we verify are:

Late delivery
No proof of delivery
Weight accuracy
Incorrect rate/discount
Duplicate invoices
Manifested not shipped
Duplicate airbills
Incorrect residential delivery fees
Other incorrect misc... charges

FAQ

Q: How much does it cost to use On Time Refunds services?

A: There are no up front costs, monthly fees or hidden costs. Our only fees are a percentage of the actual net refunds secured.

Q: Which parcel carriers are you auditing?

A: UPS, FedEx and DHL.

Q: We haven't had any customer complaints due to late packages. Why would we want to use On Time Refunds services?

A: 2-7% of the packages you ship are late and eligible for a refund. These refunds can add up to a significant reduction in your shipping budget.

Q: We ship a lot of ground packages, is that service guaranteed?

A: Yes, commercial and residential ground services are guaranteed to arrive by a specific date or your money back.

Q: Can you audit inbound packages?

A: Yes, if you are able to supply an electronic carrier invoice that includes inbound packages on a weekly basis.

Q: Will this service take a lot of my time?

A: No. It takes most customers less than 5 minutes a week to send us the package data. We will provide instructions on how to send your package data files.

Q: How much will we save by using On Time Refunds services?

A: Savings will depend on several factors such as: package volume, service type, package destination and package costs. Typically we are able to recover 2-10% of your shipping bill.

Q: How is On Time Refunds services different from other freight auditors?

A: For starters, we can audit all three parcel carriers UPS, FedEx and DHL and EVERY service level. We then submit all Guaranteed Service Refunds and invoice credits to the carrier. We have years of parcel experience and have been saving customers time and money since 2005. Parcel Recovery is focused solely on the parcel industry. Finally, we have the most competitive pricing based on your shipping volume and average shipping cost per package.